- AliExpress plans to invest more in live commerce, a model that involves online entertainment as a tool for generating customer engagement and driving sales;
- The company also plans to start offering financial services in the country, adding to options it already offers like paying in installments without interest.
AliExpress, the global ecommerce platform of Chinese giant Alibaba Group, aims to increase its Brazil sales by offering “live commerce,” financial services and registering local sellers in its marketplace, its Brazilian head told Reuters.
With Brazil sales growth of around 130% in 2020, the shopping portal wants to use these initiatives to deepen its links with customers in Brazil, which has become one of the five largest AliExpress markets in sales in the world, Yan Di said.
He said the company plans to invest more in live commerce, referring to a model that involves online entertainment as a tool for generating customer engagement and driving sales. In recent months, it has increased investments in marketing in reality TV shows with a large audience in Brazil, such as “Big Brother Brasil.”
He added that AliExpress plans to start offering financial services in the country, adding to options it already offers like paying in installments without interest. In doing so, it is taking on a bevy of other local ecommerce players that have also started offering financial services, including MercadoLibre, Magazine Luiza and B2W.
“Entering the finance ecosystem in Brazil is a matter of time,” said the executive, declining, however, to say when this might happen. AliExpress, which works mostly with importers, is also preparing to register local sellers in its marketplace “soon,” he said.
Finally, AliExpress is also seeking to improve logistical efficiency to reduce delivery times, Di said. He declined to comment on reports the company may be interested in buying Brazil‘s Correios postal service, which Brazil‘s government is eager to privatize.