- The platform registered 200,000 consultations until August;
- Currently, PsyAlive has approximately 10 million lives covered.
The measures of seclusion and social distance taken to prevent the spread of the coronavirus have skyrocketed the demand for mental health services with online care. PsyAlive, the largest online psychological service platform in Latin America, registered 200,000 consultations until August, an increase of almost 600% compared to the same period last year.
“Current circumstances have proven that taking care of emotional balance is a need that can no longer be postponed”, said Fabiano Carrijo, PsyAlive’s CEO. In May, the startup raised an investment round of BRL 6 million led by the Neuron Ventures Fund.
PsyAlive was founded in 2015 by Carrijo and partners Bráulio Bonotto, Edinei Santos, Luciene Bandeira and Paulo Justino. According to Carrijo, online therapy has been gaining momentum recently and the pandemic has accelerated this trend. The average number of daily consultations rose from 350 to almost 2,000 on the platform. “In difficult times, when the solution is out of our control, it is normal for pessimism and fear to take over our thoughts. During episodes like this, we need – more than ever – to take care of our mental health”, he stated.
Among PsyAlive’s customers there are Grupo Algar, Azul Linhas Aéreas, Avon, Roche and Siemens, with over 350 beneficiary companies directly or through healthcare operators. Currently, PsyAlive has approximately 10 million lives covered.