- It allows driving partners and users to record the audio during the trip on the app to send a report in case of feeling uncomfortable;
- In Mexico, Uber’s rival, DiDi released the voice recording tool a couple of weeks ago.
Uber expanded its trips’ audio recording tool to 38 cities in Mexico, according to Milenio. It allows driving partners and users to record the audio during the trip on the app to send a report in case of feeling uncomfortable with something.
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The tool was announced by the ride-hailing app in Mexico and Brazil in last November. In Brazil, it was officially launched in February this year and it is currently operating in 16 cities: Rio de Janeiro, Porto Alegre, Curitiba, Florianópolis, Brasília, Cuiabá, Goiânia, Belo Horizonte, Campinas, Vitória, Ribeirão Preto, Salvador, São Luís, Sorocaba, Campo Grande and Uberlândia. To LABS, Uber said other cities will receive the tool in the country in the coming months.
DiDi-owned 99 in Brazil also allows the recording since December last year. In Mexico, Uber’s rival, DiDi released the voice recording tool a couple of weeks ago.
According to Milenio, it is in its pilot test in Puebla, Guadalajara, Chihuahua and Toluca and they hope to incorporate it in other cities in the coming months.
