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Uber may suspend passengers' and drivers' accounts due to the coronavirus outbreak

In Mexico, Uber had already suspended - and then reinstate - 240 accounts of people who had contact with COVID-19

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  • It’s not an isolated act: last month, Uber had already suspend 240 customers accounts in Mexico to prevent the spread of the virus
  • Uber has also said it would give drivers up to 14 days of sick pay if they miss work due to coronavirus or their account is suspended.

Because of the coronavirus outbreak, Uber is considering suspending the accounts of riders and drivers who have been infected or come in contact with COVID-19. The information comes from The Verge. It’s not an isolated act: last month, Uber had already suspended 240 customers accounts in Mexico to prevent the spread of the virus.

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Uber has a coronavirus information hub. The company is working to support public health responding to the outbreak. This action may be a response from those officials regarding account suspensions.

The company also said that is currently consulting with an epidemiologist to make sure its efforts as a company are grounded in medical advice.

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Furthermore, Uber said it would give drivers up to 14 days of sick pay if they miss work due to coronavirus or their account is suspended. Its competitor, Lyft took a similar attitude saying it would provide financial assistance to affected drivers.