The Brazilian delivery app iFood received several complaints this Friday morning. Users report, through posts on Twitter, that when opening the app, it brings information from other users, in the profile data and order history section of users.
Downdetector, a platform that monitors the functioning of online services, shows a spike in error notifications related to the app starting at 9:30 am this Friday.
In some cases, on the first access to the app, the service displays the available restaurants according to an unknown address, different from the one previously registered in the account of the cell phone owner.
On Twitter, iFood explained that the error occurred for about half an hour. During this brief period, the system displayed users’ personal data at random.
The company said there was no cyberattack on the platform. The company reinforces that, even so, it was not possible for customers to place orders for other people or access third party accounts.
iFood also stressed that the means of payment are recorded only on the devices of the users themselves, and are not stored in the databases of the platform. “Thus, the data referring to these cards did not suffer any leakage,”, said the company.