Zoom launches phone service in Latin America focusing on companies

The Zoom Phone tool is available in 40 countries. It was available in a few markets since it was launched eight months ago

Zoom logo on smartphone screen
Photo: Shutterstock
  • In Latin America, the Zoom Phone is now available in Brazil, Mexico, Argentina, Chile, Colombia, Ecuador, Costa Rica, Panama and Peru;
  • It charges $8 to $20 a month per user, depending on the service.

Zoom is expanding Zoom Phone, a paid service that includes conventional telephony, to Latin America. First launched eight months ago in the United Stated and Canada, it was already present in 18 locations. This Monday it was announced for 25 new countries.

The new countries and territories where Zoom Phone supports local phone numbers are: ArgentinaBrazil, Bulgaria, ChileColombia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong SAR (Special Administrative Regions of China), Hungary, Lithuania, Luxembourg, Mexico, Norway, Panama, Peru, Poland, Romania, Singapore, Slovakia, and Slovenia.

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“This expanded geographic coverage allows Zoom customers to migrate away from their legacy phone systems and consolidate business communications into Zoom’s video-first unified communications platform”, said the company in a statement. It costs $8 to $20 a month per user, depending on the service.

With it, Zoom has launched the Global Select plan, which allows the company to purchase domestic calling in 40 plus countries and territories where Zoom provides PSTN (public switched telephone network) service, for a single price.

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“Zoom Phone is changing the game,” said Elka Popova, VP of Connected Work Research at Frost & Sullivan. “Now, with an innovative plan model and availability of its successful Zoom Phone product in 40 plus countries, it will be a compelling option for many multinational customers.”

“As we engage with our customers, they are telling us they want to untangle their global telephony spending and consolidate, much like their move to the cloud,” said Graeme Geddes, Head of Zoom Phone. “In response we developed the Global Select plan and our expansion across the globe.”

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